Consumer Confidence Report (CCR) Rule

What is a CCR?

The purpose of the Consumer Confidence Report (CCR) is to improve public health protection through enabling consumers to make educated decisions regarding health risks pertaining to the quality, treatment, and management of their drinking water. The CCR informs the public on the water supplied to their residence.

The CCR is a written report that summarizes information about a specific water system. Specifically, the report includes information about water source, monitoring results, compliance, health effects, and educational information. The report is made available annually.


Maintaining Compliance

The CCR Rule requires all community water systems to prepare and distribute an annual water quality report that includes the required information and language. The eight required elements of a CCR include:

  • Water system information with contact phone number
  • Source(s) of water
  • Required Definitions
  • Detected contaminant table
  • Information on monitoring for Cryptosporidium, radon and other contaminants if detected
  • Violations Accrued with explanation of resolution and health effects
  • Variances and exemptions
  • Required education and health effects language

In addition to drafting the report, the CCR must be distributed to customers. The population served determines the distribution requirements (see Distribution Guideline PDF below). The CCR is always available upon request; a copy of CCR must be provided to anyone who requests.

The CCR includes information from the previous year, for example the 2016 CCR includes data from 01/01/2016 to 12/31/2016 and is due to the consumer and DEQ by June 30, 2017. The 2016 CCR Certification Form is due to DEQ by September 30, 2017.

Notice that detected lead and copper results are required to be included in the CCR. In addition to including the lead and copper results and required language in the CCR the Lead and Copper Consumer Notice must also be completed to satisfy the Lead and Copper Rule.


Certification Form - This DEQ required form is due by September 30, which certifies that the CCR was distributed and contains reliable information.

Additional Resources

Drinking Water Watch is an online resource that will create the majority of the CCR by pulling in sample results, and the EPA required language. There are a few things that need to be added and the list of what to include is provided, specifically violations and corrective action taken, along with significant deficiencies and their current status.

Certified Laboratories - Several labs offer CCR drafting services. Check with your lab for this service and any associated fees.

CCR iWriter- Is an online resource that will generate a CCR from the information you provide. This site was developed by the EPA.

CCR Requirements - A summary document outlining the requirements for CCR.

CCR Distribution Guidelines - A summary document that lays out the requirements and options for distributing the CCR to customers.

CCR Rule: A Quick Reference Guide - A summary of the CCR rule put together by the EPA.