CENTRALIZED SERVICES DIVISION

Goals & Objectives for 2019 Biennium

The Department of Environmental Quality (DEQ) Director's Office carries out the department's mission and statutory responsibilities by administering, managing, planning, and evaluating total agency performance.

The Centralized Services Division (CSD) is an extension of the Director’s Office and provides the following agency support services: human resources, information technology, fiscal, safety, emergency management, records management, and operations project management.

The Goals and Objectives for the central management program are:

  • Increase the efficiency of internal and external department processes to enhance quality, timeliness, and/orvoulme of work produced.
  • Provide efficient and cost effective accounting, payroll, budget, internal audit, and contract services for the Department of Environmental Quality.
  • Develop and maintain adequate controls to ensure fiscal activities are processed, recorded, and reported according to state and federal statutes and guidance, and in compliance with generally accepted accounting principles.
  • Provide efficient and cost effective accounting, payroll, budget, internal audit, and contract services for the Department of Environmental Quality.
  • Promote electronic work solutions to improve efficiency and productivity while reducing paper documents and associated manual processing and records retention.
  • Improve relations with Department customers, including the general public and the regulated community.
  • Continually strive to improve service and relationships with internal customers (DEQ Programs) and external customers.
  • Enhance recruitment and retention of Department staff.
  • Improve relations with Department customers, including the general public and the regulated community.
  • Maintain a work environment that promotes and rewards staff development, innovative thinking, teamwork, business efficiency, and superior customer service.
  • Establish clear, achievable objectives that positively contribute to the organization’s strategic business plan.
  • Facilitate an open, honest and constructive environment for communicating ideas, opinions and alternatives that support our customer’s business goals.
  • Assume appropriate risks and make informed decisions, accepting responsibility for decisions, actions and results.
  • Cooperate with others as part of a team by employing collaborative work efforts and producing mutually acceptable outcomes.
  • Develop quality, cost-effective solutions that are appropriate to the customer’s business need.